We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm | client portal |
Resolved |
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more |
2 years 10 months ago | 2 years 10 months ago |
| 'quota' command does not work on GPFS | system software |
Resolved |
The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more |
11 years 9 months ago | 8 years 11 months ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
2 years 3 months ago | 1 month 1 week ago |
| DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 |
Resolved |
We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected. |
7 years 6 months ago | 7 years 6 months ago | |
| Maintenance outage on the cluster export services | Maintenance, OnDemand, Ruby |
Resolved |
Update on 14 April 2020, 0903: Work is completed. Original message: There will be maintenance on cluster export services on Tuesday, April... Read more |
5 years 2 months ago | 5 years 2 months ago |
| Issue when loading multiple Fluent or ANSYS modules simultaneously | Software |
Resolved |
Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error. The most common case of this happening is when multiple of... Read more |
10 years 8 months ago | 9 years 7 months ago |
| Rolling reboots on all HPC systems starting Oct 31 2024 | Owens, Pitzer |
Resolved |
Updates on Nov 13 2024: Pitzer is completed. Updates... Read more |
7 months 2 weeks ago | 7 months 10 hours ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
6 years 4 months ago | 5 years 11 months ago |
| Backup failures on ess filesystem | Backups, filesystem |
Resolved |
The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021. OSC is working with the vendor to... Read more |
3 years 10 months ago | 3 years 10 months ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
8 years 11 months ago | 7 years 8 months ago |
