We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| ArcGIS License problems | Software |
Resolved |
We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018. ===== It is fixed and running... Read more |
6 years 7 months ago | 6 years 7 months ago |
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
4 years 3 months ago | 4 years 3 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
3 years 11 months ago | 3 years 11 months ago |
| All HPC systems are available | Login Problems, Operations, Outage |
Resolved |
8/24/16 3:57PM: All HPC systems are availalbe including:
|
8 years 9 months ago | 8 years 9 months ago |
| Brief disruption of GPFS on 8/28/2013 | filesystem |
Resolved |
On the morning August 28th, 2013 we will briefly disrupt the GPFS filesystem to reboot servers. This is necessary to upgrade the GPFS system. The in-place upgrade should only briefly interrupt... Read more |
11 years 9 months ago | 11 years 9 months ago |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
2 years 4 months ago | 2 years 1 month ago |
| Rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 | login |
Resolved |
We will have rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 for GPFS version upgrade. It is supposed to be completed in a short period of time. f you encounter any login issues,... Read more |
7 years 5 months ago | 7 years 5 months ago |
| Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment | Owens, Pitzer, Software |
Resolved |
Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more |
5 years 2 months ago | 3 years 2 months ago |
| Abaqus Service Disruption Expected | Software |
Resolved |
Update 12/3/14:OSC has acquired its new ABAQUS license with new license terms. Use is now limited by both institution and for use in educational, institutional, instructional... Read more |
10 years 7 months ago | 10 years 6 months ago |
| CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node | Owens, Pitzer |
Resolved |
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation. Backtrace for this error: Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15... Read more |
7 months 3 weeks ago | 7 months 3 weeks ago |
