Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment | Owens, Pitzer, Software |
Resolved |
Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more |
6 years 4 months ago | 4 years 4 months ago |
| Application Submission Errors: Startup and Classroom | Outage |
Resolved |
You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. These websites are... Read more |
8 years 1 month ago | 8 years 1 month ago |
| CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node | Owens, Pitzer |
Resolved |
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation. Backtrace for this error: Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15... Read more |
1 year 9 months ago | 1 year 9 months ago |
| qsub filter rejects valid jobs |
Resolved |
Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque. A bug has been discovered in our submit filter which prevents jobs with the... Read more |
11 years 4 months ago | 10 years 10 months ago | |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 | Batch, login, Owens, Pitzer, Ruby |
Resolved |
Update #2 Posted on 14 June 2019 12:33 PM The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more |
7 years 2 months ago | 7 years 2 months ago |
| Grafana is not available since Dec 14 Downtime |
Resolved |
Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon. If you have any questions, please contact OSC Help. |
4 years 8 months ago | 4 years 7 months ago | |
| 16 core nodes on Glenn temporarily unavailable | Operations |
Resolved |
This issue has been resolved. The 16-core nodes are online. --------------------------------------------------------------------------------------- 16 core nodes on Glenn are currently... Read more |
13 years 5 months ago | 13 years 4 months ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
6 years 10 months ago | 6 years 10 months ago |
| Systemic Problem on Cluster Computing service | Operations |
Resolved |
4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. ... Read more |
9 years 1 month ago | 9 years 1 month ago |
