The OSC Help service of the Ohio Supercomputer Center consists of technical support and consulting services for OSC's high performance computing resources. Before contacting OSC Help, please check to see if your question is answered in either the FAQ list or the computing pages. Many of the questions asked by both new and experienced OSC users are answered in these web pages.
Phone: (614) 292-1800
Online: See form at bottom of page
Hours / Availability:
OSC staff members are typically available Monday through Friday, 9AM to 5PM Eastern, excluding holidays recognized by the Ohio State University (see OSU holidays for details) and generally will respond within 4 hours.
Please cut and paste any requested information verbatim, rather than trying to summarize or paraphrase the information you are seeing on your screen. It is also better to provide too much information than too little, although multi-megabyte messages are strongly discouraged.
Open OnDemand Support:
If you are looking for help with OSC's open sourced Open OnDemand platform, please consider posting something to open-ondemand discourse.