System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

Tuesday, August 6, 2024
Tuesday, December 17, 2024
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Active System Messages

Change is Coming!

Later this fall, OSC will be introducing a major change to the current process clients use to get help. We will be rolling out a new web-based system for clients to manage and review open cases with the service desk. More information will be forthcoming over the next few months, so keep an eye out for messages on various OSC communication channels, as well as at https://www.osc.edu/service_portal_deployment .

System Downtime August 6 2024

A downtime for OSC HPC systems is scheduled from 7 a.m. to 9 p.m., Tuesday, August 6 2024. The downtime will affect the Pitzer, Owens and Ascend Clusters, web portals, and HPC file servers. There will be a short outage of the state-wide licenses; MyOSC (the client portal) will be available during the downtime. In preparation for the downtime, the batch scheduler will not start jobs that cannot be completed before 7 a.m., August 6. Jobs that are not started on clusters will be held until after the downtime and then started once the system is returned to production status.

OSC Classroom Support

CLASSROOM RESOURCES FOR DISTANCE LEARNING If your class has lost or limited access to computer labs, the Ohio Supercomputer Center might be able to help by providing no-cost access to cloud computing resources. Classes and workloads of any size can gain access. OSC's web-browser interface to its substantial Linux computer systems provides novice users with virtual desktops preloaded with applications, such as MATLAB, RStudio, or Jupyter Notebook. As an example, an OSU undergrad statistics class recently used iPads to remotely access RStudio on OSC systems.

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Schrodinger license check in issue Licensing

Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more

3 weeks 4 days ago 3 weeks 4 days ago