System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

Tuesday, August 19, 2025

Active System Messages

OneDrive Connector File Transfer Issue with Globus

We are currently seeing an issue with the OneDrive Globus Connector. File transfers to the 'My Files' library in OneDrive are failing if the file size exceeds approximately 10MB. Smaller files are unaffected.

Join the Pitzer OS upgrade Early User Program

OSC is upgrading Pitzer from RHEL7 to RHEL9, bringing updated tools and libraries. RHEL7 will no longer be available after the upgrade. Join the Early User Program (no application needed) to test your workflows between June 23 and July 20, 2025 (tentative). See this page for more information: https://www.osc.edu/resources/technical_support/supercomputers/pitzer/pitzer_os_upgrade_and_early_user_program

Remove data from OSC Scratch file system

The scratch file system (/fs/scratch) is very full. Please help reduce your scratch file system usage by deleting data that is no longer needed; compressing infrequently accessed data and identifying important data that needs be moved to OSC's other file system. OSC may perform emergency file deletion to maintain the overall health of the service, if needed.

Upcoming OS Migration May Impact Classroom Services

We will perform an OS migration that will affect our classroom services. If you plan to run classroom projects at OSC using the Jupyter or RStudio app this summer, please contact oschelp@osc.edu as soon as possible so we can plan accordingly.

Change is Coming!

Later this fall, OSC will be introducing a major change to the current process clients use to get help. We will be rolling out a new web-based system for clients to manage and review open cases with the service desk. More information will be forthcoming over the next few months, so keep an eye out for messages on various OSC communication channels, as well as at https://www.osc.edu/service_portal_deployment .

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module files.   A... Read more

1 day 5 hours ago 1 day 4 hours ago
OneDrive Connector File Transfer Issue with Globus

We are currently seeing an issue with the OneDrive Globus Connector. File transfers to the 'My Files' library in OneDrive are failing if the file size exceeds approximately 10MB. Smaller files are... Read more

1 day 22 hours ago 1 day 22 hours ago
LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ Cardinal, Software

You may encounter the following error while running mpp-dyna jobs with multiple nodes:

[c0054:22206:0:22206] ib_mlx5_log.c:179  Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88... Read more
4 months 3 weeks ago 1 month 22 hours ago