System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

There are currently no scheduled downtimes.

Active System Messages

Duo Mobile Update Required

For OSC users who require Multi Factor Authentication (MFA), please update Duo Mobile to version 4.85.0 or later by Feb. 2, 2026 to avoid login issues. To check your version, open Duo Mobile and scroll to the bottom. To see whether your OSC account requires Duo, log into my.osc.edu and check whether you are in the Duo group. Questions? Open a case at https://support.osc.edu.

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Schrodinger 2023.2 does not launch Software

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

When checking the license logs, the error is that the "... Read more

1 month 1 week ago 17 hours 40 min ago
Matlab parallel pool cannot connect Matlab, Pitzer

In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating

2 weeks 6 days ago 2 weeks 6 days ago
GPU Memory Not Released Causing OOM in Subsequent Jobs GPU

We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more

4 months 6 days ago 4 months 6 days ago