System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

Tuesday, February 4, 2025

Active System Messages

Core and Node labels on Classroom app are incorrect

The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number of cores as intended. We are actively addressing this issue and plan to deploy a fix later.

Core label on OnDemand app is incorrect

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number of cores as intended. We are actively addressing this issue and plan to deploy a fix later. For additional details, please refer to the bug report: https://github.com/OSC/ondemand/issues/4056

Owens cluster will be decommissioned

Owens cluster will be decommissioned over the next two months. Clients currently using Owens for research and classroom instruction must migrate jobs to other OSC clusters during this time. Please refer to this post for further details: https://www.osc.edu/resources/technical_support/supercomputers/owens/owens_cluster_transition_action_required

Change is Coming!

Later this fall, OSC will be introducing a major change to the current process clients use to get help. We will be rolling out a new web-based system for clients to manage and review open cases with the service desk. More information will be forthcoming over the next few months, so keep an eye out for messages on various OSC communication channels, as well as at https://www.osc.edu/service_portal_deployment .

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Core and Node labels on Classroom app are incorrect

The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still... Read more

4 days 14 hours ago 4 days 14 hours ago
Core label on OnDemand app is incorrect OnDemand

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more

5 days 16 hours ago 5 days 16 hours ago
Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error Cardinal

You may encounter the following error while running an Abaqus parallel job with PMPI:

Traceback (most recent call last):
 File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",... Read more
2 weeks 6 days ago 1 week 6 days ago