System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

Tuesday, December 17, 2024
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Active System Messages

OnDemand Upgraded to Version 3.1.9

OnDemand has been updated to Version 3.1.9 to ensure that user shell sessions will now automatically timeout after 8 hours regardless of activity. This update addresses an issue where SSH sessions could remain active beyond the token expiration time to comply with token expiration policies. If you encounter any interruptions to your workflow due to this change, please do not hesitate to reach out to us via email at oschelp@osc.edu.

Globus downtime at 10:00 AM EDT on 11/02/2024

Globus services (including Auth, Transfer, Flows, Search, Timer, Compute, GlobusID, and Action Providers) will be unavailable for up to 1.5 hours beginning at 10:00 AM EDT on Saturday, November 2, 2024, due to planned maintenance. Transfers in progress at the start of the downtime will resume from the last checkpoint when services are restored. For more details, please visit: https://www.globus.org/blog/maintenance-downtime-for-database-upgrades-saturday-november-2-2024.

Schrodinger, COMSOL and Stata will be moved to Cardinal on 11/04/2024

Schrodinger, COMSOL, and Stata will be fully migrated from Owens to Cardinal on Monday, November 4, 2024. After this date, these applications will no longer be available on Owens. If you would like to test your applications on Cardinal and do not yet have access, please email oschelp@osc.edu for assistance.

Change is Coming!

Later this fall, OSC will be introducing a major change to the current process clients use to get help. We will be rolling out a new web-based system for clients to manage and review open cases with the service desk. More information will be forthcoming over the next few months, so keep an eye out for messages on various OSC communication channels, as well as at https://www.osc.edu/service_portal_deployment .

OSC Classroom Support

CLASSROOM RESOURCES FOR DISTANCE LEARNING If your class has lost or limited access to computer labs, the Ohio Supercomputer Center might be able to help by providing no-cost access to cloud computing resources. Classes and workloads of any size can gain access. OSC's web-browser interface to its substantial Linux computer systems provides novice users with virtual desktops preloaded with applications, such as MATLAB, RStudio, or Jupyter Notebook. As an example, an OSU undergrad statistics class recently used iPads to remotely access RStudio on OSC systems.

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Schrodinger license check in issue Licensing

Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more

3 months 3 weeks ago 3 months 3 weeks ago