System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

Tuesday, May 12, 2026
Tuesday, August 11, 2026
Thursday, January 7, 2027

Active System Messages

Duo Mobile Update Required

For OSC users who require Multi Factor Authentication (MFA), please update Duo Mobile to version 4.85.0 or later by Feb. 2, 2026 to avoid login issues. To check your version, open Duo Mobile and scroll to the bottom. To see whether your OSC account requires Duo, log into my.osc.edu and check whether you are in the Duo group. Questions? Open a case at https://support.osc.edu.

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Apptainer apt GPG Error Caused by Private /tmp Software

On any compute node, users may encounter the following error when installing packages with apt in Apptainer:

W: GPG error: http://security.ubuntu.com/ubuntu focal-... Read more          
1 day 3 hours ago 1 day 3 hours ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal are broken

The following apps are broken... Read more

4 days 21 hours ago 4 days 21 hours ago
Schrodinger 2023.2 does not launch Software

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

When checking the license logs, the error is that the "... Read more

1 month 2 weeks ago 1 week 2 days ago
Matlab parallel pool cannot connect Matlab, Pitzer

In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating

4 weeks 18 hours ago 4 weeks 18 hours ago
GPU Memory Not Released Causing OOM in Subsequent Jobs GPU

We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more

4 months 2 weeks ago 4 months 2 weeks ago