Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

... Read more

7 months 2 weeks ago 2 weeks 4 days ago
weld predictor - slurm account error OnDemand, Software Resolved

Updated on 09/08/2022:

Users can choose the project code from a dropdown list to use. 

Original Post:

Users of weld predictor software in... Read more

2 months 20 hours ago 3 weeks 2 days ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

... Read more
3 weeks 4 days ago 3 weeks 4 days ago
Some backups of ESS project directories are missed Resolved

Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience.

Please contact OSC Help if you... Read more

1 month 2 weeks ago 1 month 2 weeks ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

... Read more

1 month 3 weeks ago 1 month 2 weeks ago
Possible performance degradation after August 9th's downtime filesystem Unresolved

To prepare for expansion of the IBM Elastic Storage System (ESS), the data transfer is switched from InfiniBand (IB) verbsRDMA to IP over IB (IPoIB) after August 9th's downtime. This may cause... Read more

1 month 3 weeks ago 1 month 3 weeks ago
MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm client portal Resolved

We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more

2 months 1 day ago 1 month 3 weeks ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer... Read more

2 months 3 weeks ago 2 months 1 day ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in... Read more
3 months 3 days ago 3 months 3 days ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ... Read more

3 months 3 weeks ago 3 months 3 weeks ago

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