Known Issues

Known Issues

Title Category Resolution Description Posted Updated
Negative Balance Emails client portal Unresolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more

1 month 2 weeks ago 1 month 2 weeks ago
Application Errors client portal Unresolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

2 months 2 days ago 2 months 2 days ago
performance issue on intelmpi/2019.3 Ruby Unresolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more

2 months 3 weeks ago 2 months 3 weeks ago
Storage usage reported in the Project Dashboard is not correct client portal Unresolved

After you log into the client portal (, the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more

3 months 2 weeks ago 3 months 2 weeks ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Unresolved

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03: 

module load gaussian/g16a03... Read more          
4 months 4 weeks ago 4 months 1 week ago
LAMMPS 22Aug18 ppn=40 GPU problem on Pitzer Software Unresolved

On Pitzer LAMMPS 22Aug18 gpu jobs with ppn=40 hang immediately after lammps begins execution.  A workaround is to use ppn=39.

8 months 4 days ago 8 months 4 days ago
Issue with submitting job array Batch, Owens Unresolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of... Read more          
1 year 1 month ago 1 year 1 month ago
Occasional failures in file permissions filesystem Unresolved

Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you... Read more

1 year 3 months ago 1 year 2 months ago
LAMMPS 14May16 velocity command problem on Owens Software Unresolved

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet... Read more

2 years 6 months ago 1 year 8 months ago
Problems with MVAPICH2 Owens, Ruby, Software Unresolved

Some MVAPICH2 MPI installations on Oakley, Ruby, and Owens, such as the default module mvapich2/2.2 as well as mvapich2/2.1, appear to have a bug that is triggered by certain programs.  The... Read more

3 years 4 months ago 1 year 8 months ago