Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| cp2k/2023.2 can produce huge output containing MKL messages | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.: ... Read more |
5 days 15 hours ago | 18 hours 3 min ago |
| MATLAB (server) missing functionality | Software |
Resolved |
You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This is because MATLAB (server) is not yet feature complete. Please try to use MATLAB... Read more |
1 day 42 min ago | 1 day 42 min ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
2 months 4 days ago | 1 day 20 hours ago |
| xfdtd could not find the command lsb_release | Software |
Resolved (workaround) |
You may encounter the following error while running xfdtd 7.10.2.3 on Cardinal: Could not find the command 'lsb_release'. Please install the system package that has... Read more |
1 month 3 weeks ago | 2 days 1 hour ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround... Read more |
5 days 20 hours ago | 5 days 20 hours ago |
| CP package hang with MVAPICH3 in Quantum-Espresso | Software |
Resolved |
While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more |
1 month 2 weeks ago | 6 days 18 hours ago |
| Docker container runtime error on desktop due to DBUS session | Software |
Resolved (workaround) |
When running a container using the Error: OCI... Read more |
2 weeks 1 day ago | 2 weeks 1 day ago |
| Podman storage error due to outdated configuration file | Software |
Resolved (workaround) |
If you experience a storage error such as: write /var/tmp/storage388772891/1: no space left on device. you may have an outdated ~/.... Read more |
2 weeks 1 day ago | 2 weeks 1 day ago |
| Apptainer sandbox fails on GPFS due to stale NFS file handles | Software |
Resolved (workaround) |
Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more |
2 weeks 1 day ago | 2 weeks 1 day ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager: Lost task 0.0 in... Read more |
3 months 20 hours ago | 4 weeks 1 day ago |
