Known Issues

Known Issues

Title Category Resolution Description Posted Updated
Ansys DesignModeler with hardware acceleration Software Unresolved

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

1 week 3 days ago 1 week 3 days ago
Balance messaging when application is submitted client portal Unresolved

Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present.

3 weeks 1 day ago 3 weeks 1 day ago
Balance could be non-existent client portal Unresolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP... Read more

3 weeks 3 days ago 3 weeks 3 days ago
Annual Allocation Balances Incorrect client portal Unresolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more

1 month 1 day ago 1 month 1 day ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Unresolved

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

1 month 1 day ago 1 month 1 day ago
Adding user to a project based on project and user types (academic/commercial/classroom) client portal Unresolved

It is inconsistent whether academic users can be invited to a commercial project and vice versa.

There are workarounds in place, contact OSC Help for assistance.

1 month 1 week ago 1 month 1 week ago
Email Issues client portal Unresolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

2 months 15 hours ago 2 months 15 hours ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Unresolved

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/... Read more          
10 months 2 weeks ago 2 months 2 weeks ago
LAMMPS ppn=40 GPU problem on Pitzer Pitzer, Software Unresolved

On Pitzer both LAMMPS 22Aug18 and 5Jun19 gpu jobs with ppn=40 hang immediately after lammps begins execution.  A workaround is to use ppn=39.

1 year 1 month ago 4 months 1 week ago
HPC Job Activity Table: Save Report Unresolved

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is... Read more

4 months 2 weeks ago 4 months 2 weeks ago

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