Known Issues

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC... Read more

OSCusage is not working on Ruby. Please use Owens or Pitzer. See https://www.osc.edu/resources/getting_started/... Read more

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

It is inconsistent whether academic users can be invited to a commercial project and vice versa.

There are workarounds in place, contact OSC Help for assistance.

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/... Read more          

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is... Read more

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.