Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Testing Issue for Quantum Espresso 7.4.1 on Ascend | Ascend, Software |
Resolved (workaround) |
Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts. We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience. Concerned users can use... Read more |
5 days 15 hours ago | 5 days 15 hours ago |
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
2 weeks 4 days ago | 5 days 19 hours ago |
| GPU Memory Not Released Causing OOM in Subsequent Jobs | GPU |
Unresolved |
We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more |
1 week 17 hours ago | 1 week 17 hours ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
1 week 6 days ago | 1 week 6 days ago |
| ouollama fails to login | Login Problems, Software, Web Services |
Resolved |
Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not... Read more |
2 weeks 16 hours ago | 2 weeks 16 hours ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
2 weeks 4 days ago | 2 weeks 3 days ago |
| MPI fails with UCX 1.18 | Software |
Unresolved |
After the downtime on August 19, 2025, users may encounter UCX errors such as: UCX ERROR no active messages transport to <no debug data>: self/memory -... Read more |
1 month 1 week ago | 2 weeks 5 days ago |
| AlphaFold 3 Warning: NVIDIA Driver Version Mismatch | Software |
Unresolved |
While running AlphaFold 3, you may encounter the following warning message: 025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more |
3 weeks 5 days ago | 3 weeks 5 days ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager:... Read more |
4 months 2 weeks ago | 1 month 2 weeks ago |
| cp2k/2023.2 can produce huge output containing MKL messages | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.: ... Read more |
1 month 3 weeks ago | 1 month 2 weeks ago |
