Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| AlphaFold 3 Warning: NVIDIA Driver Version Mismatch | Software |
Unresolved |
While running AlphaFold 3, you may encounter the following warning message: 025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more |
1 day 16 hours ago | 1 day 16 hours ago |
| Intel oneAPI MPI 2021.10.0 Fails with UCX 1.18 | Software |
Unresolved |
After the downtime on August 19, 2025, users may encounter UCX errors such as: UCX ERROR no active messages transport to <no debug data>: self/memory -... Read more |
1 week 6 days ago | 1 week 6 days ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager:... Read more |
3 months 3 weeks ago | 2 weeks 5 days ago |
| cp2k/2023.2 can produce huge output containing MKL messages | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.: ... Read more |
3 weeks 6 days ago | 3 weeks 1 day ago |
| MATLAB (server) missing functionality | Software |
Resolved |
You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This is because MATLAB (server) is not yet feature complete. Please try to use MATLAB... Read more |
3 weeks 1 day ago | 3 weeks 1 day ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
2 months 3 weeks ago | 3 weeks 2 days ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround... Read more |
3 weeks 6 days ago | 3 weeks 6 days ago |
| CP package hang with MVAPICH3 in Quantum-Espresso | Software |
Resolved |
While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more |
2 months 1 week ago | 4 weeks 15 hours ago |
| Docker container runtime error on desktop due to DBUS session | Software |
Resolved (workaround) |
When running a container using the Error: OCI... Read more |
1 month 1 week ago | 1 month 1 week ago |
| Podman storage error due to outdated configuration file | Software |
Resolved (workaround) |
If you experience a storage error such as: write /var/tmp/storage388772891/1: no space left on device. you may have an outdated ~/.... Read more |
1 month 1 week ago | 1 month 1 week ago |
