The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

 OSC is preparing to update Slurm on its production systems to version 23.11.4 on March, 27. 

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Slurm to be Upgraded to Version 23.11.4 Owens, Pitzer Unresolved

Updates:

We will perform rolling reboots on this upgrade on March 27, starting from 9AM. 

OSC is preparing to update Slurm on its production... Read more

2 weeks 3 days ago 15 hours 49 min ago
Slurm on Pitzer is offline Resolved

The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience.

3 weeks 17 hours ago 3 weeks 11 hours ago
MyOSC Email Delivery Problems client portal Unresolved

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more

2 months 1 week ago 4 weeks 17 hours ago
Fail to connect with VS Code 1.86 Unresolved

VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. 

See this link for more... Read more

1 month 1 week ago 1 month 1 week ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more

1 month 3 weeks ago 1 month 2 weeks ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more

8 months 1 week ago 2 months 1 week ago
Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 Owens, Pitzer Resolved

Update on Nov 8 2023:

Rolling reboots of all clusters are completed. 

Update on Nov 3 2023:

Rolling reboots of Ascend and Pitzer clusters... Read more

4 months 3 weeks ago 4 months 1 week ago
Running jobs requeued on all clusters Owens, Pitzer Resolved

The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more

4 months 3 weeks ago 4 months 3 weeks ago
Emergency UPS Maintenance Maintenance Resolved

A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more

5 months 1 week ago 5 months 4 days ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

6 months 16 hours ago 6 months 14 hours ago

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