Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Problems with MVAPICH2 Owens, Ruby, Software Resolved

Some MVAPICH2 MPI installations on Oakley, Ruby, and Owens, such as the default module mvapich2/2.2 as well as mvapich2/2.1, appear to have a bug that is triggered by certain programs.  The... Read more

6 years 3 months ago 3 weeks 4 days ago
VASP job with Out-of-Memory crashes compute node(s) Batch, Owens, Software Resolved
(workaround)

... Read more

5 years 2 weeks ago 1 month 14 hours ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using... Read more

1 month 1 day ago 1 month 23 hours ago
Error when downloading SRA data on computing nodes Owens, Pitzer, Software Resolved
(workaround)

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more

2 years 10 months ago 1 month 1 week ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

... Read more

2 years 2 months ago 1 month 1 week ago
LAMMPS 14May16 velocity command problem on Owens Software Resolved
(workaround)

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet... Read more

5 years 5 months ago 1 month 1 week ago
Ondemand error when terminating interactive app OnDemand Resolved
(workaround)

When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more

1 year 5 months ago 1 month 1 week ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

2 years 6 months ago 1 month 1 week ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

2 years 5 months ago 1 month 1 week ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more

2 years 2 months ago 1 month 1 week ago

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