Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb... Read more

1 year 4 months ago 1 year 4 months ago
starccm outage Feb 21, 2021 Licensing, Outage, Owens, Software Resolved

Updated on Feb 25: 

StarCCM license outage is restored.

Original post:

OSC's starccm software license will expire at 12 a.m., Sunday, Feb... Read more

1 year 4 months ago 1 year 4 months ago
OSCusage Command Ruby Resolved

Resolved: Ruby cluster has been retired.

OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more

2 years 6 months ago 1 year 4 months ago
Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 Batch, login, Pitzer Resolved

Updates at 10AM Feb 11, 2021:

The rolling reboot is completed. 

Original Post:

We will have rolling reboots of Pitzer cluster including... Read more

1 year 4 months ago 1 year 4 months ago
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC... Read more

1 year 6 months ago 1 year 6 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

1 year 10 months ago 1 year 6 months ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

1 year 9 months ago 1 year 9 months ago
my.osc.edu inaccessible client portal Resolved

OSC client portal is having intermittent issues and may be inaccessible.

There is ongoing work being done to resolve this problem.

Resolution:... Read more

1 year 9 months ago 1 year 9 months ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to... Read more

1 year 11 months ago 1 year 10 months ago
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

1 year 11 months ago 1 year 10 months ago

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