Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
cuMemHostRegister Fails with CUDA_ERROR_INVALID_VALUE on RHEL 9.6 Ascend, Cardinal, GPU, system software Unresolved

After upgrading the operating system to RHEL 9.6 during the scheduled downtime on May 12, 2026,  applications utilizing UCX (... Read more

54 min 55 sec ago 54 min 55 sec ago
STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory Cardinal, Software Unresolved
(workaround)

After the scheduled downtime on May 12, 2026, STAR-CCM+ encounters out-of-memory errors when running OpenMPI jobs. A message... Read more

6 hours 57 min ago 6 hours 56 min ago
STAR-CCM+ MPI job failure Cardinal, Software Resolved
(workaround)

STAR-CCM+ encounters errors when running MPI jobs with Intel MPI or OpenMPI, displaying the following message:

ib_iface.c:1139 UCX ERROR Invalid active_speed on mlx5_0... Read more          
1 year 7 months ago 7 hours 23 min ago
Nsight GPU profiler not working due to DCGM conflict GPU, Infrastructure Resolved

UPDATE (Mar 15, 2023)

After the downtime on Mar. 14, 2023, OSC enabled a new Slurm option --gres=nsight. DCGM will be disabled on the nodes for the... Read more

3 years 2 months ago 1 week 8 hours ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the... Read more

2 weeks 3 hours ago 1 week 2 days ago
ptrace Disabled Across OSC Systems Unresolved

ptrace has been disabled globally across all OSC systems to mitigate a newly identified Linux kernel vulnerability. If this security mitigation impacts your active research... Read more

1 week 5 days ago 1 week 5 days ago
MVAPICH 3.0 hang due to PMI mismatch with Slurm Software Resolved
(workaround)

Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more

7 months 3 weeks ago 2 weeks 2 days ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical... Read more

4 weeks 4 hours ago 2 weeks 2 days ago
autodock-gpu 1.5.2 does not work on Cardinal Software Resolved

autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead

2 weeks 6 days ago 2 weeks 6 days ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom... Read more

3 weeks 3 days ago 3 weeks 3 days ago

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