Client Portal

The link to the client portal is https://my.osc.edu. Please log into it using your current OSC HPC username and password.

OSC client portal is a full replacement of OSC’s accounting and account management infrastructure (including my.osc.edu and app.osc.edu). It maintains the ability to change your password and contact information as well as submit grant proposals, but much is being added. A partial list includes:

  • Self-signup for accounts
  • PIs or their designates can manage user access to research projects
  • Ability to report funding and publications relevant to your use of OSC services
  • Ability to run custom reports on usage and annotate jobs

HPC Client Services Manager Brian Guilfoos conducted a WebEx demonstrating the client portal capabilities. OSC is developing shorter videos to accompany the various documentation pages.

Service: 

Client Portal Known Issues

Title Category Description Posted Updated
Group membership discrepancies Account Management, client portal

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED... Read more

1 month 1 week ago 1 month 1 week ago
Slow Processing of Password Changes Account Management, client portal

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

1 month 2 weeks ago 1 month 2 weeks ago
Negative Balance Emails client portal

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more

3 months 2 weeks ago 3 months 2 weeks ago
Storage usage reported in the Project Dashboard is not correct client portal

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more

5 months 1 week ago 5 months 1 week ago