We are aware of an issue where the OnDemand Shell app is not functioning in Firefox 148.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
OnDemand Shell App Not Working in Firefox 148 OnDemand Unresolved

We are aware of an issue where the OnDemand Shell app is not functioning in Firefox 148. If you encounter this problem, please use a different browser to access... Read more

1 day 3 hours ago 1 day 3 hours ago
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more

2 days 6 hours ago 2 days 6 hours ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to... Read more

2 months 1 week ago 2 days 6 hours ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
... Read more

6 days 23 hours ago 6 days 20 hours ago
vLLM versions prior to 0.14.1 are deprecated Software Resolved

vLLM versions prior to 0.14.1 are deprecated due to security issue CVE-2026-22778 which can allow remote code execution.  Clients are advised to use versions 0.... Read more

2 weeks 23 hours ago 2 weeks 23 hours ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved

Duplicate of:

https... Read more

3 weeks 3 days ago 2 weeks 3 days ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations... Read more

1 month 3 weeks ago 2 weeks 3 days ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more

3 weeks 6 days ago 3 weeks 1 day ago
Handling full-node MPI warnings with MVAPICH 3.0 Ascend, Cardinal, Pitzer, Software Resolved
(workaround)

When running a full-node MPI job with MVAPICH 3.0 , you may encounter the following warning message:

[][mvp_generate_implicit_cpu_mapping] WARNING: You appear to be... Read more          
1 year 3 months ago 3 weeks 2 days ago
Matlab parallel pool cannot connect Matlab, Pitzer Unresolved

In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating

1 month 3 weeks ago 1 month 3 weeks ago

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