Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
MyOSC budget balance may not be correct client portal Unresolved

A budget set on a project in MyOSC may... Read more

4 months 2 weeks ago 3 months 1 week ago
Missing shared library of some mvapich2 modules Owens, Pitzer Resolved

Updates on Feb 25 2022:

This issue is fixed. 

Original Post:

Users may see an issue of missing shared library with some mvapich2 modules... Read more

4 months 4 days ago 4 months 3 days ago
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more

4 months 2 weeks ago 4 months 2 weeks ago
Home directory quota is inaccurate after Dec 14 Downtime Resolved

The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now.

Please... Read more

6 months 2 weeks ago 4 months 2 weeks ago
Inconsistent performance degradation of ESS filesystem filesystem Resolved

... Read more

6 months 1 week ago 5 months 3 weeks ago
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

6 months 2 weeks ago 6 months 1 week ago
Occasional failures in file permissions filesystem Resolved

Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you... Read more

4 years 3 months ago 6 months 3 weeks ago
GPFS errors on compute nodes filesystem Resolved

We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes.

Any jobs running on these nodes accessing files on GPFS may... Read more

1 year 6 months ago 6 months 3 weeks ago
Issue with submitting job array Batch, Owens Resolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of... Read more          
4 years 1 month ago 6 months 3 weeks ago
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

2 years 11 months ago 6 months 3 weeks ago

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