MyOSC Email Delivery Problems

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Incorrect RU Balances

Category: 
client portal
Resolution: 
Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage commands may show incorrect RU balances. If you have had a project award December 1, 2018 through February 5, 2019, your project is impacted.

This does NOT impact your work; negative balances penalties will NOT be applied.
Please continue your work as you normally would.

We are actively working on fixing this issue.