MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See changelog page for details
MyOSC budget balance may not be correct
Resolved
Version 3.0.1 was deployed which patches this issue. View the changelog for details.
Client Portal inaccessible
All users are currently unable to login to OSC client portal.
When attempting to login to OSC client portal, all users will receive an invalid password error, regardless of whether the password is correct.
OSC is actively looking into the issue.
my.osc.edu inaccessible
OSC client portal is having intermittent issues and may be inaccessible.
There is ongoing work being done to resolve this problem.
Resolution: There were network issues that should now be resolved.
Usage overview graph for storage
The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.
e.g.
This graph can be seen by selecting usage details of a project on the dashboard or selecting usage overview from the project details page.
/fs/ess Project Details Storage Reporting
If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.
Spurious warnings about balance being exhausted
Due to the price changes and some specifics about MyOSC, you may get warnings about your project expecting to exhaust it's balance in the near future that are not accurate. It is safe to ignore these for the next 30 days or so.
my.osc.edu outbound email outage
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.
There is ongoing work to resolve this issue as soon as possible.
Contact OSC Help if there are any questions.