MyOSC Email Delivery Problems

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Outbound Emails from MyOSC are Blocked at MS 365 Servers

Category: 
Account Management
client portal
Resolution: 
Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

Who is impacted: most institutional email addresses utilizing MS 365, aside from OSU.

Workaround for new accounts: use Gmail/Yahoo/etc. email address, and update your email address on your account profile once the issue is fixed or your username is created. 

We are currently working towards a fix for this issue.

Please contact OSC Help if you have further questions or issues.