Outbound Emails from MyOSC are Blocked at MS 365 Servers

Category: 
Account Management
client portal
Resolution: 
Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

Who is impacted: most institutional email addresses utilizing MS 365, aside from OSU.

Workaround for new accounts: use Gmail/Yahoo/etc. email address, and update your email address on your account profile once the issue is fixed or your username is created. 

We are currently working towards a fix for this issue.

Please contact OSC Help if you have further questions or issues.