MyOSC Email Delivery Problems

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Negative Balance Emails

Category: 
client portal
Resolution: 
Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can safely ignore these emails, please do the following:

1) contact OSC Help (oschelp@osc.edu)

OR

1) log in to the Client Portal (my.osc.edu)

2) Project > Project Allocations 

3) confirm you have a REQUESTED or IN_REVIEW allocation (NEW means it still needs to be submitted to the Committee)