Category:
Resolution:
Resolved
There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.
Users may encouter issues downloading large directories. Staff are working to patch OnDemand for the issue. While the system is impacted, users should download files individually.
We apologize for the inconviencence while we try to correct the system.
Use this link to restart your web server if you have attempted to download a large directory and the system has become unstable.
https://ondemand.osc.edu/nginx/stop?redir=/pun/sys/dashboard/
Contact oschelp@osc.edu if you have any questions.
Resolution notes
A update has been applied to ondemand.osc.edu which resolves this issue.
