Updates:
SSH connections to cluster login nodes have been restored. Filesystems (/fs/scratch and /fs/ess) are currently recovering, but users may encounter "stale file handle" errors in running applications or interactive sessions during this process.
Original Post:
After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version for each broken app
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in the upper right.
We are currently experiencing an outage affecting the scratch and possibly the project storage system. Our team is investigating the issue and working to restore service as quickly as possible.
We will provide an update once more information becomes available. Thank you for your patience.
We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
If you have any questions, please contact OSC Help.
Some users may be experiencing issues logging into my.osc.edu, even when using the correct credentials.
Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs, but users may experience longer queue wait time on Owens. We apologize for any inconvenience this may cause.
We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and OnDemand jobs will not be affected; any jobs using the '--clusters/-M' flag will receive errors; commands including sacct will be unavailable.
The anticipated duration of the outage is expected to be up to 2 hours.
Please contact OSC Help Desk if you have questions.
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu
OSC staff are working with the vendor to resolve the issue
Please contact oschelp@osc.edu if there are questions.
[Resolved: May 1, 2023]
OSC clients can't log into globus.org with OSC credentials.
