Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software Resolved

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module... Read more

4 months 3 weeks ago 2 months 3 weeks ago
Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes Software Resolved
(workaround)

RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes.

Workaround... Read more

2 months 3 weeks ago 2 months 3 weeks ago
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more

4 months 1 week ago 2 months 3 weeks ago
Docker container runtime error on desktop due to DBUS session Software Resolved
(workaround)

When running a container using the podman or docker command on a desktop system, you may encounter an error like the following:

Error: OCI... Read more          
3 months 6 days ago 3 months 6 days ago
Podman storage error due to outdated configuration file Software Resolved
(workaround)

If you experience a storage error such as:

 write /var/tmp/storage388772891/1: no space left on device.

you may have an outdated ~/.... Read more

3 months 6 days ago 3 months 6 days ago
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved
(workaround)

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more

3 months 6 days ago 3 months 6 days ago
MVAPICH2 and/or STAR-CCM+ MPI job failure and workaround Cardinal, Software Resolved
(workaround)

... Read more

1 year 2 weeks ago 4 months 1 week ago
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/... Read more

4 months 3 weeks ago 4 months 2 weeks ago
OpenMPI 4 and NVHPC MPI Compatibility Issues with SLURM HWLOC Ascend, Cardinal, Software Resolved
(workaround)

A pure MPI application using mpirun or mpiexec with more ranks than the number of NUMA nodes may encounter an error similar to the following:... Read more

7 months 2 weeks ago 4 months 2 weeks ago
Cannot use mpiexec/mpirun from OpenMPI in an interactive session Owens, Pitzer, Software Resolved
(workaround)

We found mpiexec/mpirun from OpenMPI can not be used in an interactive session (launched by sinteractive) after upgrading Pitzer and... Read more

4 years 7 months ago 4 months 2 weeks ago

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