Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Wine32 Segmentation Fault Software Resolved
(workaround)

Users have reported that running Wine32 (32-bit Wine) results in a... Read more

2 months 2 weeks ago 2 months 2 weeks ago
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more

2 months 4 weeks ago 2 months 4 weeks ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to... Read more

5 months 1 week ago 2 months 4 weeks ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
... Read more

3 months 4 days ago 3 months 4 days ago
vLLM versions prior to 0.14.1 are deprecated Software Resolved

vLLM versions prior to 0.14.1 are deprecated due to security issue CVE-2026-22778 which can allow remote code execution.  Clients are advised to use versions 0.... Read more

3 months 1 week ago 3 months 1 week ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations... Read more

4 months 2 weeks ago 3 months 2 weeks ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more

3 months 3 weeks ago 3 months 2 weeks ago
Handling full-node MPI warnings with MVAPICH 3.0 Ascend, Cardinal, Pitzer, Software Resolved
(workaround)

When running a full-node MPI job with MVAPICH 3.0 , you may encounter the following warning message:

[][mvp_generate_implicit_cpu_mapping] WARNING: You appear to be... Read more          
1 year 6 months ago 3 months 2 weeks ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:... Read more          
1 year 1 week ago 5 months 2 weeks ago
AlphaFold 3 Warning: NVIDIA Driver Version Mismatch Software Resolved

While running AlphaFold 3, you may encounter the following warning message:

025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more          
8 months 3 weeks ago 5 months 3 weeks ago

Pages