Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
2 years 10 months ago | 2 years 10 months ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
2 years 10 months ago | 2 years 10 months ago |
| Issue with accessing to OSC OnDemand | OnDemand |
Resolved |
Updated on 11:16 AM September 11, 2019: OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more |
2 years 11 months ago | 2 years 11 months ago |
| Group membership discrepancies | Account Management, client portal |
Resolved |
Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). Issue: if you are added to a project that is still in a REQUESTED... Read more |
3 years 1 month ago | 2 years 11 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
3 years 3 months ago | 2 years 11 months ago |
| Segmentation fault from openmpi/1.10-hpcx and 2.0-hpcx on Owens | Owens, Software |
Resolved |
We have found that recent MPI jobs using openmpi/1.10-hpcx and openmpi/2.0-hpcx on Owens may complete or hang until the job is killed, but receive segmentation fault. Some applications might be ... Read more |
3 years 3 weeks ago | 3 years 2 days ago |
| Application Errors | client portal |
Resolved |
When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more |
3 years 3 months ago | 3 years 2 weeks ago |
| BWA Software Security Vulnerability | Software |
Resolved |
... Read more |
3 years 3 weeks ago | 3 years 3 weeks ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
3 years 1 month ago | 3 years 1 month ago |
| A bug in the trigger that sends automated emails from client portal | client portal |
Resolved |
We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more |
3 years 1 month ago | 3 years 1 month ago |