Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Unresolved

Building Apptainer containers on compute nodes may fail during apt update or other package operations... Read more

18 hours 29 min ago 16 hours 20 min ago
Matlab parallel pool cannot connect Matlab, Pitzer Unresolved

In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating

20 hours 23 min ago 20 hours 16 min ago
Schrodinger 2023.2 does not launch on OnDemand Software Unresolved

Schrodinger 2023.2 does not launch on OnDemand GUI, failling with "fatal error"

2 weeks 6 days ago 2 weeks 6 days ago
MVAPICH 3.0 hang due to PMI mismatch with Slurm Software Resolved
(workaround)

Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more

3 months 2 days ago 3 weeks 5 hours ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:... Read more          
7 months 3 weeks ago 4 weeks 2 hours ago
AlphaFold 3 Warning: NVIDIA Driver Version Mismatch Software Resolved

While running AlphaFold 3, you may encounter the following warning message:

025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more          
4 months 6 days ago 1 month 6 days ago
AlphaFold 3 GPU Out-of-Memory Error During Inference Software Resolved
(workaround)

When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:

Can't... Read more          
1 month 1 week ago 1 month 1 week ago
Testing Issue for Quantum Espresso 7.4.1 on Ascend Ascend, Software Resolved

Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts.  We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience.  Concerned users can use... Read more

3 months 2 weeks ago 1 month 2 weeks ago
Performance issues with MVAPICH2 on Cardinal Cardinal, Software Resolved
(workaround)

We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more

3 months 4 weeks ago 1 month 2 weeks ago
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more

6 months 2 weeks ago 1 month 2 weeks ago

Pages