Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an... Read more

3 weeks 1 day ago 1 week 1 day ago
GPU Memory Not Released Causing OOM in Subsequent Jobs GPU Resolved
(workaround)

We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more

5 months 4 weeks ago 1 week 3 days ago
Wine32 Segmentation Fault Software Resolved
(workaround)

Users have reported that running Wine32 (32-bit Wine) results in a... Read more

1 week 4 days ago 1 week 4 days ago
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more

3 weeks 2 days ago 3 weeks 2 days ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to... Read more

3 months 3 days ago 3 weeks 2 days ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
... Read more

4 weeks 15 hours ago 4 weeks 12 hours ago
vLLM versions prior to 0.14.1 are deprecated Software Resolved

vLLM versions prior to 0.14.1 are deprecated due to security issue CVE-2026-22778 which can allow remote code execution.  Clients are advised to use versions 0.... Read more

1 month 6 days ago 1 month 6 days ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved

Duplicate of:

https... Read more

1 month 2 weeks ago 1 month 1 week ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations... Read more

2 months 1 week ago 1 month 1 week ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more

1 month 2 weeks ago 1 month 1 week ago

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