We are actively investigating intermittent slowness on the shared /fs/scratch filesystem.
Updates:
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| SSH Connection Degradation | Outage |
Unresolved |
Updates: SSH connections to cluster login nodes have been restored. Filesystems (... Read more |
1 day 1 hour ago | 23 hours 34 min ago |
| Slowness on /scratch Filesystem | filesystem |
Unresolved |
We are actively investigating intermittent slowness on the shared |
2 days 2 hours ago | 2 days 2 hours ago |
| OSC OnDemand & SSH Connection Degradation | login |
Resolved |
OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues. Users may encounter slow responsiveness, or connection... Read more |
1 week 6 days ago | 1 week 5 days ago |
| maya frame-renderer outage | OnDemand, Software |
Resolved |
The licenses hosted by OSU Arts and Sciences expired around September 16th. This resulted in frame renderer being unable to render frames at all, or without watermarks depending on the... Read more |
4 weeks 1 day ago | 1 week 5 days ago |
| Temporary Login Node Instability on Ascend and Cardinal | Ascend, Cardinal |
Resolved |
We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively... Read more |
4 months 3 weeks ago | 2 weeks 1 day ago |
| Podman Error: "Failed to open() /dev/net/tun: No such device" | Software |
Unresolved |
Users may experience the following error when running Podman or Docker: Error: pasta failed with exit code 1: Failed to open() /dev/net/tun: No such device Failed to...Read more |
4 weeks 1 day ago | 2 weeks 2 days ago |
| Rolling reboots across all OSC clusters beginning 09/16/2026 |
Resolved |
|
1 month 1 week ago | 3 weeks 3 days ago | |
| Client Portal Service Interruption |
Resolved |
We are currently experiencing an outage affecting access to the myOSC client portal (my.osc.edu). Users attempting to access the site may encounter error messages. We apologize for the... Read more |
1 month 1 day ago | 1 month 1 day ago | |
| Emergency Maintenance: Research Data Storage Scratch Purge | filesystem |
Resolved |
|
1 month 3 weeks ago | 1 month 3 weeks ago |
| NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters | Ascend, Pitzer, Software |
Resolved (workaround) |
We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results... Read more |
2 months 3 weeks ago | 2 months 3 weeks ago |
