Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| GPU/VIS nodes for various OOD apps are broken | Cardinal, OnDemand, Outage, Software |
Unresolved (workaround) |
After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal are broken |
2 days 7 hours ago | 2 days 7 hours ago |
| Schrodinger 2023.2 does not launch | Software |
Unresolved (workaround) |
Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error" |
1 month 2 weeks ago | 6 days 10 hours ago |
| Apptainer container builds fail on compute nodes due to /tmp namespace behavior | Software |
Resolved |
Building Apptainer containers on compute nodes may fail during |
3 weeks 5 days ago | 6 days 12 hours ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Unresolved |
In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating |
3 weeks 5 days ago | 3 weeks 5 days ago |
| MVAPICH 3.0 hang due to PMI mismatch with Slurm | Software |
Resolved (workaround) |
Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more |
3 months 4 weeks ago | 1 month 2 weeks ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager:... Read more |
8 months 3 weeks ago | 1 month 3 weeks ago |
| AlphaFold 3 Warning: NVIDIA Driver Version Mismatch | Software |
Resolved |
While running AlphaFold 3, you may encounter the following warning message: 025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more |
5 months 1 day ago | 2 months 1 day ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
|
2 months 1 week ago | 2 months 1 week ago |
| Testing Issue for Quantum Espresso 7.4.1 on Ascend | Ascend, Software |
Resolved |
Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts. We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience. Concerned users can use... Read more |
4 months 1 week ago | 2 months 1 week ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
4 months 3 weeks ago | 2 months 1 week ago |
