Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
MVAPICH 3.0 hang due to PMI mismatch with Slurm Software Resolved
(workaround)

Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more

7 months 1 week ago 3 days 9 hours ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical... Read more

2 weeks 1 day ago 3 days 9 hours ago
autodock-gpu 1.5.2 does not work on Cardinal Software Resolved

autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead

1 week 13 hours ago 1 week 13 hours ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom... Read more

1 week 4 days ago 1 week 4 days ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved
(workaround)

Duplicate of:

https... Read more

3 months 1 week ago 3 weeks 4 days ago
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more

4 months 1 week ago 4 weeks 1 day ago
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an... Read more

2 months 2 weeks ago 2 months 4 days ago
GPU Memory Not Released Causing OOM in Subsequent Jobs GPU Resolved
(workaround)

We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more

7 months 3 weeks ago 2 months 6 days ago
Wine32 Segmentation Fault Software Resolved
(workaround)

Users have reported that running Wine32 (32-bit Wine) results in a... Read more

2 months 1 week ago 2 months 1 week ago
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more

2 months 2 weeks ago 2 months 2 weeks ago

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