The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted |
Updated |
|---|---|---|---|---|---|
| Conda activate will be enabled for miniconda3 modules |
Resolved |
If you've previously utilized |
1 hour 57 min ago | 49 min 2 sec ago | |
| Fail to connect with VS Code 1.86 |
Resolved |
VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. See this link for more... Read more |
2 months 2 weeks ago | 3 hours 24 min ago | |
| Backup Issues | Backups |
Resolved |
Updates on 04/17: OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. ... Read more |
2 weeks 6 days ago | 5 days 21 hours ago |
| Parallel job with IntelMPI hangs | Software |
Resolved |
... Read more |
1 week 5 days ago | 1 week 5 days ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
1 week 6 days ago | 1 week 6 days ago |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
1 month 3 weeks ago | 2 weeks 1 day ago |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
1 month 3 weeks ago | 1 month 3 weeks ago | |
| MyOSC Email Delivery Problems | client portal |
Unresolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
3 months 1 week ago | 2 months 4 days ago |
| Slurm database repair on 01/25/2024 | Outage |
Resolved |
We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more |
3 months 2 days ago | 2 months 3 weeks ago |
| PyTorch jobs timeout and hanging | GPU |
Resolved |
We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more |
9 months 2 weeks ago | 3 months 2 weeks ago |
