Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Very little free space for metadata on the scratch storage /fs/scratch | filesystem |
Resolved |
Updated 15:30 October 19: The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more |
1 year 7 months ago | 1 year 7 months ago |
| Problems with home directory servers | filesystem |
Resolved |
We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now. ... Read more |
1 year 9 months ago | 1 year 9 months ago |
| Rolling reboots on owens and pitzer starting 18 Aug 2021 | Batch, Connectivity, Maintenance |
Resolved |
We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates. The... Read more |
1 year 9 months ago | 1 year 9 months ago |
| Jupyter security issue Aug. 13, 2021 | Maintenance, OnDemand, Software |
Resolved |
Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability. OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more |
1 year 10 months ago | 1 year 9 months ago |
| /fs/ess and OnDemand not accessible | filesystem, OnDemand |
Resolved |
/fs/ess and OnDemand are not accessible now. We are working on this. Sorry for the inconvenience. Please contact OSC Help if you have any questions. |
1 year 10 months ago | 1 year 10 months ago |
| Problems with the nightly backup on ess filesystem | Backups |
Resolved |
We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more |
1 year 10 months ago | 1 year 10 months ago |
| Backup failures on ess filesystem | Backups, filesystem |
Resolved |
The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021. OSC is working with the vendor to... Read more |
1 year 10 months ago | 1 year 10 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
1 year 11 months ago | 1 year 11 months ago |
| PI can't submit FY22 budget on 6/30/2021 |
Resolved |
Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more |
1 year 11 months ago | 1 year 11 months ago | |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
1 year 11 months ago | 1 year 11 months ago |