Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Problems with the nightly backup on ess filesystem | Backups |
Resolved |
We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more |
3 years 1 month ago | 3 years 1 month ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
5 years 2 months ago | 2 years 5 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
7 years 5 months ago | 2 years 5 months ago |
| OnDemand 2.1 - Issue downloading large directories | OnDemand |
Resolved |
There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size. Users may encouter issues downloading large directories. Staff are... Read more |
1 year 7 months ago | 1 year 7 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
10 years 2 months ago | 10 years 2 months ago |
| cuda-gdb segmentation fault on startup | Owens, Pitzer, Software |
Resolved |
The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution. A workaround before executing cuda-gdb is to unload the xalt module, e.g.:
|
4 years 5 months ago | 2 years 6 months ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
5 years 11 months ago | 5 years 11 months ago |
| A partial-node MPI job failed to start using Intel MPI mpiexec | Owens, Pitzer, Software |
Resolved (workaround) |
A partial-node MPI job may fail to start using [mpiexec@o0439.ten.osc.... Read more |
3 years 11 months ago | 2 years 6 months ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
5 years 8 months ago | 5 years 3 months ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
8 years 2 months ago | 7 years 2 weeks ago |
