Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Grafana is not available since Dec 14 Downtime |
Resolved |
Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon. If you have any questions, please contact OSC Help. |
4 years 4 months ago | 4 years 4 months ago | |
| Oakley login node problems |
Resolved |
One of the Oakley login nodes (oakley01) has experienced some hardware failures and is temporarily out of service while repairs are ongoing. Please limit your interactive use of the... Read more |
11 years 5 months ago | 11 years 4 months ago | |
| MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm | client portal |
Resolved |
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more |
3 years 9 months ago | 3 years 9 months ago |
| Pitzer Xfce Desktop through OnDemand is not working | OnDemand |
Resolved |
Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more |
7 years 3 months ago | 7 years 3 months ago |
| Ansys DesignModeler with hardware acceleration | Software |
Resolved (workaround) |
Ansys DesignModeler with hardware acceleration is not working. With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow. ... Read more |
6 years 5 months ago | 1 year 18 hours ago |
| Reboot of Public-Facing Systems for Security Fix |
Resolved |
Updates on May 12: All public-facing systems have been rebooted. Original Post: Due to a critical... Read more |
1 week 6 days ago | 1 day 12 hours ago | |
| Problems with LAMMPS 14May16 | Software |
Resolved |
LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more |
9 years 8 months ago | 9 years 5 months ago |
| Login problem |
Resolved |
Around 10am EDT, OSC began to experience problems with our infrastructure. Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more |
2 years 1 week ago | 2 years 1 week ago | |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
12 years 7 months ago | 12 years 3 months ago |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
5 years 2 months ago | 11 months 19 hours ago |
