Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Sign Up reCAPTCHA Error |
Resolved |
If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA. If you hit the reCAPTCHA and re-submit, the error will remain. ... Read more |
4 years 4 months ago | 4 years 3 weeks ago | |
| Singularity: reached your pull rate limit | Owens, Pitzer, Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: ERROR: toomanyrequests: Too Many Requests. or You have reached your pull rate limit. You may... Read more |
2 years 5 months ago | 1 year 7 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
4 years 4 months ago | 1 year 11 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. |
1 year 3 months ago | 1 year 3 months ago | |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
7 years 4 months ago | 6 years 2 months ago |
| Spurious warnings about balance being exhausted | client portal |
Resolved |
Due to the price changes and some specifics about MyOSC, you may get warnings... Read more |
3 years 4 months ago | 3 years 3 months ago |
| Stale File Handles on GPFS clients | filesystem |
Resolved |
OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
2 years 9 months ago | 2 years 9 months ago |
| starccm outage Feb 21, 2021 | Licensing, Outage, Owens, Software |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: OSC's starccm software license will expire at 12 a.m., Sunday, Feb... Read more |
2 years 9 months ago | 2 years 9 months ago |
| starccm/15.02.007 with intelmpi after Mar 22, 2022 |
Resolved (workaround) |
STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more |
1 year 8 months ago | 1 year 8 months ago |