Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| MyOSC Email Delivery Problems | client portal |
Resolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
1 year 2 weeks ago | 8 months 1 week ago |
| MyOSC budget balance may not be correct | client portal |
Resolved |
ResolvedVersion 3.0.1 was deployed which patches this issue. View the changelog for details. Original post... Read more |
2 years 11 months ago | 2 years 4 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
5 years 4 days ago | 5 years 3 days ago |
| my.osc.edu logins failing | Account Management |
Resolved |
Logins to my.osc.edu are failing. This is unrelated to our InfiniBand issue; a router change at OARnet is the believed cause. They are working on re-establishing the necessary routing. |
10 years 6 months ago | 10 years 6 months ago |
| my.osc.edu is NOT available | Account Management |
Resolved |
my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more |
7 years 8 months ago | 7 years 8 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
4 years 4 months ago | 4 years 4 months ago |
| MVAPICH2 build of CP2K 6.1 | Pitzer |
Resolved |
We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th... Read more |
4 years 1 month ago | 3 years 10 months ago |
| MVAPICH broken on Ruby | Ruby |
Resolved |
Update Monday February 16th -- Ruby MVAPICH2 build fixed. Ruby's MVAPICH2 build has been fixed. Please email oschelp@osc.edu with any issues. ... Read more |
9 years 11 months ago | 9 years 11 months ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
9 months 2 weeks ago | 9 months 2 weeks ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved (workaround) |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
1 year 11 months ago | 1 year 8 months ago |
