Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

... Read more
5 years 1 month ago 5 years 1 month ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque... Read more

7 years 6 months ago 4 years 2 months ago
Unable to unload Intel software stack Pitzer, Ruby, Software Resolved

Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and... Read more

2 years 3 months ago 2 years 2 months ago
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more

7 years 2 months ago 7 years 1 month ago
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity for... Read more
5 years 5 months ago 5 years 5 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

2 years 1 week ago 1 year 8 months ago
VASP job with Out-of-Memory crashes compute node(s) Batch, Owens, Software Resolved
(workaround)

... Read more

5 years 3 months ago 3 months 3 weeks ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more

10 months 2 days ago 10 months 1 day ago
warning: libhwloc.so.1 may conflict with libhwloc.so.5 Resolved

Sometimes when building MPI programs the following warning appears.  It is harmless and can be safely ignored.

ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/... Read more          
7 years 3 months ago 6 years 10 months ago
weld predictor - slurm account error OnDemand, Software Unresolved

Users of weld predictor software in ondemand will receive an error when trying to start these jobs.

The error shows:

Simulation failed to be submitted ... sbatch:error job... Read more          
2 weeks 17 hours ago 2 weeks 15 hours ago

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