Know issues

Known Issues

Title Category Resolution Description Posted Updatedsort ascending
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Unresolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload... Read more          
1 month 6 days ago 1 month 6 days ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Unresolved

... Read more

2 months 3 weeks ago 1 month 1 week ago
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Unresolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more

2 months 1 week ago 2 months 1 week ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Unresolved

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more

2 months 1 week ago 2 months 1 week ago
OSCusage Command Ruby Unresolved

OSCusage is not working on Ruby. Please use Owens or Pitzer. See https://www.osc.edu/resources/getting_started/... Read more

5 months 2 weeks ago 5 months 2 weeks ago
Ansys DesignModeler with hardware acceleration Software Unresolved

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

5 months 4 weeks ago 5 months 4 weeks ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Unresolved

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

6 months 2 weeks ago 6 months 2 weeks ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Unresolved

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/... Read more          
1 year 4 months ago 8 months 6 days ago
Error when downloading SRA data on computing nodes Owens, Pitzer, Software Unresolved

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more

10 months 1 week ago 10 months 1 week ago
Slow Processing of Password Changes Account Management, client portal Unresolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

11 months 5 hours ago 11 months 5 hours ago

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