Known issues

Known Issues

Title Category Resolution Description Postedsort ascending Updated
Usage overview graph for storage client portal Unresolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

1 week 5 days ago 1 week 5 days ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Unresolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to... Read more

3 weeks 1 day ago 3 weeks 1 day ago
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Unresolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload... Read more          
3 months 3 weeks ago 3 months 3 weeks ago
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Unresolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more

4 months 3 weeks ago 4 months 3 weeks ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Unresolved

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more

4 months 3 weeks ago 4 months 3 weeks ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Unresolved

... Read more

5 months 1 week ago 4 months 2 hours ago
OSCusage Command Ruby Unresolved

OSCusage is not working on Ruby. Please use Owens or Pitzer. See https://www.osc.edu/resources/getting_started/... Read more

8 months 1 day ago 8 months 1 day ago
Ansys DesignModeler with hardware acceleration Software Unresolved

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

8 months 2 weeks ago 8 months 2 weeks ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Unresolved

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

9 months 1 week ago 9 months 1 week ago
Error when downloading SRA data on computing nodes Owens, Pitzer, Software Unresolved

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more

1 year 2 weeks ago 1 year 2 weeks ago

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