Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updatedsort ascending
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more

3 years 7 months ago 3 years 7 months ago
Scratch filesystem is down filesystem, OnDemand Resolved

Updated on 2:30pm Feb 1st:

Scratch filesystem is back. OnDemand is also available now. 

Original Post:

Scratch filesystem is down now.... Read more

3 years 7 months ago 3 years 7 months ago
NAMD 2.11 precompiled binaries do not work Software Resolved

NAMD 2.11 precompiled binaries do not work.  Please use NAMD 2.11 installed from the source and available via module namd/2.11.

The NAMD 2.11 issue involves changes to the command charmrun... Read more

6 years 7 months ago 3 years 8 months ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

... Read more

3 years 8 months ago 3 years 8 months ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more

3 years 8 months ago 3 years 8 months ago
Replacement of Owens Ethernet switches from Dec 14, 2018 Network, Owens Resolved

Updated on Jan 16, 2019, at 09:20 AM:

The replacement is done except for the three switches including the login nodes of Owens. We posted another notice for more... Read more

4 years 1 week ago 3 years 8 months ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more

3 years 8 months ago 3 years 8 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more

3 years 8 months ago 3 years 8 months ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more

3 years 9 months ago 3 years 9 months ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more

3 years 10 months ago 3 years 10 months ago

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