Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque... Read more

10 years 11 months ago 7 years 7 months ago
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb... Read more

4 years 11 months ago 4 years 10 months ago
Negative Balance Emails client portal Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more

6 years 8 months ago 6 years 4 months ago
Using mpiexec/mpirun with Intel MPI on Slurm Software Resolved
(workaround)

Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use srun as MPI program launcher. If you prefer using mpiexec/... Read more

8 months 1 week ago 8 months 1 week ago
Login Problems with OnDemand and Web-Based Services login Resolved

We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more

4 months 4 days ago 4 months 4 days ago
Performance Regression of GPU Nodes on Ruby GPU, Ruby Resolved

We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more

9 years 1 month ago 7 years 7 months ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer... Read more

3 years 6 months ago 3 years 5 months ago
2/13/2014 0730 - Reboot of login nodes Outage Resolved

We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more

11 years 11 months ago 11 years 11 months ago
Balance messaging when application is submitted client portal Resolved

Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present.

6 years 2 months ago 6 years 1 week ago
Emergency InfiniBand Shutdown (All systems) Network Resolved

We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more

11 years 5 months ago 11 years 5 months ago

Pages