Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
PI can't submit FY22 budget on 6/30/2021 Resolved

Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more

3 years 10 months ago 3 years 10 months ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

6 years 3 months ago 6 years 2 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

8 years 7 months ago 8 years 7 months ago
quota exceeded error when using chgrp in /fs/ess directories filesystem Resolved

Users may receive an error when using the chgrp command on data in /fs/ess/ locations.

$ chgrp -v PEX1234 my-file.txt
chgrp: changing group of 'my-file.txt': Disk quota exceeded
failed... Read more          
2 years 3 months ago 2 years 2 months ago
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity for... Read more
8 years 2 months ago 8 years 2 months ago
Emergency UPS Maintenance Maintenance Resolved

A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more

1 year 7 months ago 1 year 7 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it... Read more

10 years 11 months ago 10 years 11 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

4 years 9 months ago 4 years 5 months ago
Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 Owens, Ruby Resolved

10:16 AM 8/13/2018 Update:

The rolling reboot of Owens has been completed.

9:00 AM 8/10/2018 Update:

The rolling reboot of Ruby has been... Read more

6 years 9 months ago 6 years 9 months ago
Matlab PCT broken due to pbsrsh modification Matlab Resolved

A change was made to the system wide pbsrsh script which Matlab relies on.  It has been discovered that this change has broken the parallel computing toolbox (... Read more

10 years 2 weeks ago 9 years 7 months ago

Pages