The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| MOE license server down | Licensing |
Resolved |
The MOE license server is experiencing an unknown issue and potentially down. We are working to resolve the issue. |
7 months 1 week ago | 7 months 1 week ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
5 years 7 months ago | 5 years 7 months ago |
| OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' | Owens, Pitzer, Software |
Resolved |
Users would encounter a MPI job failed with |
3 years 9 months ago | 3 years 8 months ago |
| Lustre bug causing Oakley login node crashes | filesystem, login |
Resolved |
Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug. The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more |
8 years 8 months ago | 8 years 6 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
4 years 9 months ago | 4 years 9 months ago |
| ondemand gpu request error Nov 2021 | Batch, OnDemand, Pitzer |
Resolved |
When requesting an interactive session in ondemand and requesting gpu resources, users may see an error similar similar to "sbatch: error: Invalid generic resource (gres) specification" ... Read more |
2 years 4 months ago | 2 years 4 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
7 years 2 weeks ago | 7 years 2 weeks ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
6 years 6 months ago | 6 years 6 months ago |
| Balance could be non-existent | client portal |
Resolved |
Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background. The bug has been identified and a patch will be released ASAP... Read more |
4 years 5 months ago | 4 years 3 months ago |
| Oakley login node instability | Operations |
Resolved |
Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more |
9 years 7 months ago | 9 years 5 months ago |
