Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
my.osc.edu outbound email outage Account Management, client portal, login, Login Problems Resolved

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC... Read more

3 years 2 months ago 3 years 2 months ago
ACEs of a file in user's home directory will be lost using vim or cp filesystem Resolved

Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using vim.  In addition, the newly created file using the cp... Read more

4 years 8 months ago 4 years 8 months ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show... Read more
7 years 11 months ago 7 years 5 months ago
NAMD 2.11 precompiled binaries do not work Software Resolved

NAMD 2.11 precompiled binaries do not work.  Please use NAMD 2.11 installed from the source and available via module namd/2.11.

The NAMD 2.11 issue involves changes to the command charmrun... Read more

7 years 1 month ago 4 years 2 months ago
Jupyter security issue Aug. 13, 2021 Maintenance, OnDemand, Software Resolved

Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability.

OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more

1 year 7 months ago 1 year 7 months ago
Brief interruption of batch services on 4/17 Batch Resolved

On April 17th 2013, at roughly 2PM, we will be rebooting the batch server on the Oakley cluster. Running jobs will not be affected, but there will be a brief disruption in scheduling, as well as... Read more

9 years 11 months ago 9 years 11 months ago
Rolling reboot of Owens cluster, starting from 9AM June 28, 2017 Owens Resolved

Update posted on July 7, 2017 at 2:00PM:

Rolling reboot of login and compute nodes of Owens cluster is completed. 

... Read more
5 years 9 months ago 5 years 8 months ago
Lustre jobs suspended filesystem Resolved

The Lustre filesystem ($PFSDIR and /fs/lustre) has crashed several times Friday evening (8/15). We have degraded this service temporarily, while we work to isolate the actions that are triggering... Read more

8 years 7 months ago 8 years 7 months ago
Unable to unload Intel software stack Pitzer, Ruby, Software Resolved

Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and... Read more

2 years 11 months ago 2 years 10 months ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov... Read more

4 years 4 months ago 4 years 4 months ago

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