We are currently experiencing temporary instability on the Ascend login nodes.
A rolling reboot is in progress to address CVE-2026-23111 for all clusters, including Ascend, Cardinal, and Pitzer.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Wine32 Segmentation Fault | Software |
Resolved (workaround) |
Users have reported that running Wine32 (32-bit Wine) results in a... Read more |
3 months 5 days ago | 3 months 5 days ago |
| Issue with submitting job array | Batch, Owens |
Resolved |
3:30 PM 5/10/2018 Original Post: User may have been getting the following error message when trying to submit a PBS job using job arrays: qsub: submit error (Maximum number of...Read more |
8 years 1 month ago | 4 years 6 months ago |
| STAR-CCM+ MPI job failure | Cardinal, Software |
Resolved (workaround) |
STAR-CCM+ encounters errors when running MPI jobs with Intel MPI or OpenMPI, displaying the following message: ib_iface.c:1139 UCX ERROR Invalid active_speed on mlx5_0...Read more |
1 year 7 months ago | 2 weeks 1 day ago |
| Torque module on Oakley improperly setting environment variables |
Resolved |
Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque. Additionally the Intel paths remain when the torque... Read more |
11 years 3 months ago | 8 years 1 week ago | |
| CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: | Pitzer |
Resolved (workaround) |
CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node: Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...Read more |
4 years 11 months ago | 1 year 1 month ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 1 month ago | 6 years 9 months ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 2 weeks ago | 1 year 1 week ago |
| MATLAB (server) missing functionality | Software |
Resolved |
You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b |
10 months 3 days ago | 8 months 1 week ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
9 years 1 month ago | 1 year 1 month ago |
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
2 years 9 months ago | 2 years 9 months ago |
