Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Torque module on Oakley improperly setting environment variables |
Resolved |
Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque. Additionally the Intel paths remain when the torque... Read more |
8 years 7 months ago | 5 years 3 months ago | |
| Maintenance outage on the cluster export services | Maintenance, OnDemand, Ruby |
Resolved |
Update on 14 April 2020, 0903: Work is completed. Original message: There will be maintenance on cluster export services on Tuesday, April... Read more |
3 years 5 months ago | 3 years 5 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
4 years 4 months ago | 4 years 2 weeks ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
6 years 9 months ago | 5 years 3 months ago |
| Backup failures on ess filesystem | Backups, filesystem |
Resolved |
The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021. OSC is working with the vendor to... Read more |
2 years 1 month ago | 2 years 1 month ago |
| Inconsistent performance degradation of ESS filesystem | filesystem |
Resolved |
... Read more |
1 year 9 months ago | 1 year 8 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
9 years 1 month ago | 9 years 1 month ago |
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
3 years 11 months ago | 3 years 11 months ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
7 years 11 months ago | 5 years 3 months ago |