Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
System Downtime 9/29/13 Outage Resolved

OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information.

10 years 10 months ago 10 years 10 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more

6 months 6 days ago 5 months 4 weeks ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it... Read more

10 years 1 month ago 10 years 1 month ago
Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 Owens, Ruby Resolved

10:16 AM 8/13/2018 Update:

The rolling reboot of Owens has been completed.

9:00 AM 8/10/2018 Update:

The rolling reboot of Ruby has been... Read more

5 years 12 months ago 5 years 11 months ago
MVAPICH2 build of CP2K 6.1 Pitzer Resolved

We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th... Read more

3 years 7 months ago 3 years 4 months ago
Matlab PCT broken due to pbsrsh modification Matlab Resolved

A change was made to the system wide pbsrsh script which Matlab relies on.  It has been discovered that this change has broken the parallel computing toolbox (... Read more

9 years 3 months ago 8 years 9 months ago
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

5 years 3 weeks ago 2 years 7 months ago
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

... Read more

2 years 5 months ago 1 year 10 months ago
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity for... Read more
7 years 5 months ago 7 years 4 months ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

4 years 9 months ago 4 years 6 months ago

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