Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
ondemand gpu request error Nov 2021 Batch, OnDemand, Pitzer Resolved

When requesting an interactive session in ondemand and requesting gpu resources, users may see an error similar similar to  "sbatch: error: Invalid generic resource (gres) specification"

... Read more

3 years 7 months ago 3 years 7 months ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

... Read more
7 years 10 months ago 7 years 9 months ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:... Read more          
10 years 9 months ago 10 years 9 months ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

1 year 9 months ago 1 year 9 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more

6 years 5 months ago 6 years 5 months ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to... Read more

4 years 11 months ago 4 years 10 months ago
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more

9 years 4 months ago 9 years 4 months ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort... Read more          
5 months 3 weeks ago 1 month 2 weeks ago
Password changes may be delayed Infrastructure Resolved

Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice.

11 years 6 months ago 11 years 6 months ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in... Read more
3 years 3 days ago 1 month 2 weeks ago

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