The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

... Read more

2 years 1 week ago 1 year 5 months ago
MyOSC Email Delivery Problems client portal Unresolved

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more

1 month 2 weeks ago 5 days 13 hours ago
MyOSC may not show usage for 28 March 2022 client portal Resolved

MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment.

Resolution notes:

The job usage for... Read more

1 year 11 months ago 1 year 11 months ago
myosc outage - may 17, 2021 client portal Resolved

Resolution: Access to myosc was restored.

myosc is currently unavailable.

... Read more
2 years 9 months ago 2 years 9 months ago
MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm client portal Resolved

We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more

1 year 6 months ago 1 year 6 months ago
NAMD 2.11 precompiled binaries do not work Software Resolved

NAMD 2.11 precompiled binaries do not work.  Please use NAMD 2.11 installed from the source and available via module namd/2.11.

The NAMD 2.11 issue involves changes to the command charmrun... Read more

8 years 3 weeks ago 5 years 4 weeks ago
Negative Balance Emails client portal Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more

4 years 9 months ago 4 years 5 months ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more

10 years 7 months ago 10 years 7 months ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more

5 years 1 month ago 5 years 1 month ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The... Read more

7 years 8 months ago 7 years 8 months ago

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