Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby... Read more
9 years 10 months ago 9 years 9 months ago
Missing shared library of some mvapich2 modules Owens, Pitzer Resolved

Updates on Feb 25 2022:

This issue is fixed. 

Original Post:

Users may see an issue of missing shared library with some mvapich2 modules... Read more

3 years 4 months ago 3 years 4 months ago
BWA Software Security Vulnerability Software Resolved

... Read more

5 years 11 months ago 5 years 11 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna... Read more

5 years 9 months ago 5 years 9 months ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,... Read more

8 years 2 months ago 8 years 2 months ago
Fail to connect with VS Code 1.86 Resolved

VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. 

See this link for more... Read more

1 year 5 months ago 1 year 2 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

11 years 5 days ago 11 years 5 days ago
GPFS errors on compute nodes filesystem Resolved

We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes.

Any jobs running on these nodes accessing files on GPFS may... Read more

4 years 7 months ago 3 years 7 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

6 years 8 months ago 6 years 8 months ago
PyTorch hangs on dual-gpu node on Ascend Ascend, GPU Resolved
(workaround)

PyTorch can hang on Ascend on dual-GPU nodes

Through internal testing, we have confirmed that the hang issue only occurs on Ascend dual-GPU (nextgen) nodes. We’re still unsure why... Read more

2 months 1 week ago 2 months 1 week ago

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