Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system | Software |
Resolved (workaround) |
Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ... Read more |
1 month 1 week ago | 1 month 1 week ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
2 years 6 months ago | 2 years 6 months ago | |
| ORCA Bind to CORE Failure | Software |
Resolved (workaround) |
The default CPU binding for ORCA jobs can fail sporadically. The failure is almost immediate and produces a cryptic error message, e.g.: ... Read more |
2 years 1 month ago | 1 month 5 days ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
4 years 8 months ago | 4 years 8 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
3 years 11 months ago | 3 years 11 months ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
5 years 3 months ago | 5 years 3 months ago |
| OSC Service Outage Notification | Outage |
Resolved |
We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more |
5 days 2 hours ago | 4 days 9 hours ago |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... Read more |
1 month 6 days ago | 1 month 6 days ago |
| OSCusage Command | Ruby |
Resolved |
Resolved: Ruby cluster has been retired. OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more |
5 years 6 months ago | 4 years 3 months ago |
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
1 year 9 months ago | 1 year 9 months ago |
