Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more

4 years 8 months ago 4 years 7 months ago
Jupyter security issue Aug. 13, 2021 Maintenance, OnDemand, Software Resolved

Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability.

OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more

4 years 5 months ago 4 years 5 months ago
Rolling reboots on owens and pitzer starting 18 Aug 2021 Batch, Connectivity, Maintenance Resolved

We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates.

The... Read more

4 years 5 months ago 4 years 4 months ago
Problems with home directory servers filesystem Resolved

We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now.  

... Read more
4 years 4 months ago 4 years 4 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more

4 years 3 months ago 4 years 3 months ago
Performance degradation of ESS filesystem filesystem Resolved

Updated 2:10PM November 25, 2021:

The... Read more

4 years 1 month ago 4 years 1 month ago
ondemand gpu request error Nov 2021 Batch, OnDemand, Pitzer Resolved

When requesting an interactive session in ondemand and requesting gpu resources, users may see an error similar similar to  "sbatch: error: Invalid generic resource (gres) specification"

... Read more

4 years 1 month ago 4 years 1 month ago
Home directory quota is inaccurate after Dec 14 Downtime Resolved

The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now.

Please... Read more

4 years 1 month ago 3 years 11 months ago
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

4 years 1 month ago 4 years 1 month ago
/fs/ess and OnDemand not accessible filesystem, OnDemand Resolved

/fs/ess and OnDemand are not accessible now. We are working on this.

Sorry for the inconvenience. Please contact OSC Help if you have any questions. 

4 years 5 months ago 4 years 5 months ago

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