Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
5 years 4 months ago | 5 years 4 months ago |
| A partial-node MPI job failed to start using Intel MPI mpiexec | Owens, Pitzer, Software |
Resolved (workaround) |
A partial-node MPI job may fail to start using [mpiexec@o0439.ten.osc.... Read more |
5 years 3 months ago | 9 months 5 days ago |
| MVAPICH2 build of CP2K 6.1 | Pitzer |
Resolved |
We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th... Read more |
5 years 2 months ago | 4 years 11 months ago |
| OnDemand Apps are not working | OnDemand, Outage |
Resolved |
Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:
|
4 years 8 months ago | 4 years 8 months ago |
| PyTorch hangs on dual-gpu node on Ascend | Ascend, GPU |
Resolved (workaround) |
PyTorch can hang on Ascend on dual-GPU nodes |
9 months 2 weeks ago | 9 months 1 week ago |
| Instability on Clusters after May 13 Downtime |
Resolved |
We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more |
9 months 3 days ago | 8 months 2 weeks ago | |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager:... Read more |
9 months 2 days ago | 2 months 3 days ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
8 months 2 weeks ago | 8 months 2 weeks ago |
| Resolved: Home directory space Issue with MATLAB 2024a | Software |
Resolved |
Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service... Read more |
8 months 2 weeks ago | 8 months 2 weeks ago |
| OneDrive Connector File Transfer Issue with Globus |
Resolved |
Update: We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/... Read more |
8 months 6 days ago | 7 months 4 weeks ago |
