Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted |
Updated |
|---|---|---|---|---|---|
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
4 months 3 weeks ago | 4 months 3 weeks ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved (workaround) |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
6 months 4 weeks ago | 4 months 3 weeks ago |
| Possible performance degradation after August 9th's downtime | filesystem |
Resolved |
Updates on May 20 2023: verbsRDMA is enabled on Pitzer. Updates on Dec 14 2022: verbsRDMA is enabled on Owens during December 13 downtime... Read more |
1 year 1 month ago | 4 months 6 days ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
2 months 4 weeks ago | 2 months 1 week ago |
| PyTorch jobs timeout and hanging | GPU |
Unresolved |
We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more |
2 months 2 weeks ago | 1 month 1 week ago |
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
1 month 2 days ago | 2 weeks 1 day ago |
| MOE license server down | Licensing |
Resolved |
The MOE license server is experiencing an unknown issue and potentially down. We are working to resolve the issue. |
6 days 3 hours ago | 6 days 1 hour ago |