Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| CP package hang with MVAPICH3 in Quantum-Espresso | Software |
Resolved (workaround) |
While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of any QE... Read more |
3 weeks 2 days ago | 2 weeks 2 days ago |
| xfdtd could not find the command lsb_release | Software |
Unresolved |
You may encounter the following error while running xfdtd on Cardinal: Could not find the command 'lsb_release'. Please install the system package that has this command. On RHEL7/... Read more |
1 month 10 hours ago | 1 month 4 hours ago |
| OSC Service Outage Notification | Outage |
Resolved |
We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more |
1 month 6 days ago | 1 month 5 days ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Unresolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module files. A... Read more |
1 month 1 week ago | 1 month 1 week ago |
| OneDrive Connector File Transfer Issue with Globus |
Resolved |
Update: We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/... Read more |
1 month 1 week ago | 1 month 3 hours ago | |
| Resolved: Home directory space Issue with MATLAB 2024a | Software |
Resolved |
Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service... Read more |
1 month 2 weeks ago | 1 month 2 weeks ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 month 3 weeks ago | 1 month 2 weeks ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager: Lost task 0.0 in... Read more |
2 months 4 days ago | 3 days 3 hours ago |
| Instability on Clusters after May 13 Downtime |
Resolved |
We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more |
2 months 4 days ago | 1 month 2 weeks ago | |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause... Read more |
2 months 4 days ago | 1 month 3 weeks ago |
