Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
3 years 8 months ago | 1 year 3 months ago |
| Email Issues | client portal |
Resolved |
OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more |
3 years 5 months ago | 3 years 1 month ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
6 years 1 month ago | 6 years 2 weeks ago |
| XDMOD outage: 9AM-4PM June 2 2021 | Outage |
Resolved |
There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more |
1 year 10 months ago | 1 year 9 months ago |
| Armstrong offline until Noon |
Resolved |
Armstrong will need to be taken down today until Noon. In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance. |
8 years 7 months ago | 8 years 7 months ago | |
| Switch failure on Nov 17 2018 | filesystem, login |
Resolved |
Updates at 12:51 PM Nov 19: At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more |
4 years 4 months ago | 4 years 4 months ago |
| issues accessing /fs/ess/ locations | filesystem, Operations, Outage |
Resolved |
15 Aug 2022 resolved... Read more |
7 months 2 weeks ago | 7 months 1 week ago |
| Glenn Intel v11 and later do not support -mkl flag | Software |
Resolved |
Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options. Contact oschelp@osc.edu... Read more |
7 years 1 month ago | 6 years 7 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
3 years 2 months ago | 3 years 2 months ago |
| Backups of /nfs/gpfs | Backups |
Resolved |
Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more |
9 years 11 months ago | 9 years 10 months ago |