Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
2 years 9 months ago | 2 years 6 months ago |
| PBS torque commands from the Ruby login nodes are broken | Batch, Ruby |
Resolved |
1:20 PM 09/04/2018 Update: This issue is fixed.
12:52 PM 09/04/2018 Update: As a temporary workaround, please submit... Read more |
7 years 2 months ago | 7 years 2 months ago |
| Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment | Owens, Pitzer, Software |
Resolved |
Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more |
5 years 7 months ago | 3 years 7 months ago |
| Unscheduled GPFS Outage | filesystem |
Resolved |
As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more |
10 years 4 months ago | 10 years 4 months ago |
| CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node | Owens, Pitzer |
Resolved |
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation. Backtrace for this error: Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15... Read more |
1 year 2 weeks ago | 1 year 2 weeks ago |
| Group membership discrepancies | Account Management, client portal |
Resolved |
Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). Issue: if you are added to a project that is still in a REQUESTED... Read more |
6 years 4 months ago | 6 years 2 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
4 years 4 months ago | 4 years 3 months ago |
| Owens is in Partial Service | Owens |
Resolved |
3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected... Read more |
8 years 7 months ago | 8 years 7 months ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
5 months 2 hours ago | 2 months 3 weeks ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
6 years 1 month ago | 6 years 1 month ago |
