Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Storage Problems - GPFS services (Project / Scratch) | filesystem |
Resolved |
Updates at 15:52 March 11, 2020: The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more |
4 years 5 months ago | 4 years 4 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
5 years 2 months ago | 4 years 10 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
7 years 7 months ago | 6 years 1 month ago |
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
3 years 1 month ago | 3 years 1 month ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
7 years 2 months ago | 2 years 3 months ago |
| Problems with home directory servers | filesystem |
Resolved |
We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now. ... Read more |
2 years 11 months ago | 2 years 11 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
9 years 12 months ago | 9 years 12 months ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
5 years 9 months ago | 5 years 9 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
1 year 4 weeks ago | 1 year 1 week ago |
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
8 years 9 months ago | 6 years 1 month ago |
