Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Some backups of ESS project directories are missed Resolved

Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience.

Please contact OSC Help if you... Read more

3 years 3 months ago 3 years 3 months ago
Mathematica fails to launch Pitzer, Software Resolved
(workaround)

Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more

2 months 3 weeks ago 2 months 1 week ago
Password changes may be delayed Infrastructure Resolved

Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice.

11 years 12 months ago 11 years 12 months ago
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more

11 years 5 months ago 11 years 5 months ago
Problems with the home directories filesystem Resolved

 We are currently seeing problems with the home directories at OSC's HPC facility.... Read more

5 years 6 months ago 5 years 6 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more

7 years 3 months ago 7 years 2 months ago
Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error Cardinal Resolved
(workaround)

You may encounter the following error while running an Abaqus parallel job with PMPI:

Traceback (most recent call last):
 File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",... Read more          
11 months 2 weeks ago 7 months 1 week ago
Lustre bug causing Oakley login node crashes filesystem, login Resolved

Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug.  The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more

10 years 3 months ago 10 years 2 months ago
Rolling reboots on owens and pitzer starting 18 Aug 2021 Batch, Connectivity, Maintenance Resolved

We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates.

The... Read more

4 years 3 months ago 4 years 2 months ago
"Forgot your password?" Unavailable Account Management, client portal Resolved

Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu).

Passwords can be changed once you log into the Client Portal... Read more

6 years 4 months ago 6 years 4 months ago

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